WRAZIGHT Shipping Policy — Dispatch Card

Last updated: September 9, 2026

The Dispatch Card separates order preparation from carrier travel. All time windows are estimates rather than guaranteed delivery appointments unless a carrier expressly offers a guaranteed service.

Card A — preparation window

In-stock orders are generally prepared within 3–5 business days after payment and order checks finish. Weekends and public holidays are excluded. Inventory review, payment verification, address questions, unusually high volume, or operational disruption may extend this stage.

Card B — estimated carrier window

After dispatch, transit commonly takes 8–18 business days. Destination, remote-area routing, customs, weather, carrier capacity, public holidays, and local conditions can alter the range. Tracking estimates may change as the parcel moves between networks.

Card C — label and address

Check the recipient name and complete delivery address before payment. For a correction, email support@wrazight.com promptly with the order number and revised details. We will try to help before handoff, but changes cannot be guaranteed once processing starts. Where permitted, extra redirection or reshipping cost caused by incorrect customer-provided details may be the customer’s responsibility.

Card D — tracking and split packages

When available, tracking is sent to the contact channel supplied at checkout. A label can appear before a carrier’s first scan. Items may travel separately because of availability, dimensions, battery-handling requirements, or fulfillment routing. Multiple tracking notices do not necessarily mean a duplicate order.

Card E — customs and destination rules

International shipments may attract import duties, taxes, brokerage, or customs fees. Unless checkout states those costs are included, the recipient is responsible for them. Customs review may add time. Customers should check local restrictions for electrical nail equipment, adhesives, synthetic hair goods, and personal-care accessories before ordering.

Card F — delay, loss, or damage

If tracking stalls or shows delivery but the parcel cannot be located, check the delivery area, household members, building staff, safe-place notices, and the carrier. For visible damage, a wrong item, or missing contents, keep the package, label, product, and internal packing and contact us within 5 days after delivery when practical. Include the order number and clear photographs. We will review the evidence and explain the available remedy under the circumstances and applicable law.

Dispatch help

Send shipping questions to support@wrazight.com. Never email a password, complete card number, or card security code.